Welcome to the official legal portal for Aurex Coast AI Solutions. This document outlines the essential guidelines, user responsibilities, and legal framework governing our AI-powered text-to-speech services. By engaging with our platform, you agree to these comprehensive terms designed to ensure a secure and innovative digital environment for everyone.

Acceptance of Terms

• By creating an account, accessing, or using our Services, you confirm that you are at least 18 years old or the legal age in your jurisdiction.
• You confirm that you possess the full authority to enter into these legally binding agreements with Aurex Coast AI Solutions.
• You agree to strictly comply with all applicable local, national, and international laws and regulations.
• If any part of these Terms is unacceptable to you, you are required to discontinue the use of our Services immediately.

Description of Services

• Aurex Coast AI Solutions provides a high-level suite of tools, including AI-powered text-to-speech generation and advanced AI voiceover creation.
• Users gain access to synthetic voice generation, professional audio export services, and specialized API integrations for enterprise needs.
• We offer robust voice customization tools and various subscription-based AI services to meet diverse professional requirements.
• We maintain the right to modify, suspend, or discontinue any aspect of these services at our sole discretion without prior notification.

Account Registration

• Access to premium features requires account registration, where users must provide accurate, current, and complete information.
• Users are solely responsible for maintaining the confidentiality of their login credentials and account access information.
• All activities performed under your registered account are your responsibility, regardless of whether they were authorized by you.
• You must notify us immediately upon detecting any unauthorized access or security breaches regarding your profile.
• We reserve the right to suspend or terminate any accounts discovered to contain false, misleading, or deceptive information.

Acceptable Use Policy

• Users are strictly prohibited from using our platform for any illegal activities or illicit purposes.
• The creation of deceptive, fraudulent, or malicious audio content is strictly forbidden.
• Impersonating individuals, including private citizens, celebrities, or public officials, without explicit consent is a violation of these terms.
• Users may not create misleading political content or spread misinformation using our AI-generated voice technology.
• Any attempt to violate intellectual property rights or upload harmful software, viruses, or malicious code is prohibited.
• Interfering with platform security, attempting unauthorized system access, or abusing our API infrastructure will lead to immediate account termination.
• In some cases, depending on the depth of the situation, it may lead us to take legal action.

AI Voice & Synthetic Media Restrictions

• Users agree not to clone voices or mimic individuals without authorized, verifiable consent.
• The use of AI-generated voices for the purpose of scams, fraud, or identity deception is prohibited.
• Production of unlawful deepfake content or content that is defamatory, abusive, or harassing is strictly banned.
• We reserve the right to actively monitor and investigate any suspicious activity to prevent misuse of our synthetic media capabilities.

Intellectual Property Rights

• All technology, software, AI models, branding, logos, and proprietary content remain the exclusive property of Aurex Coast AI Solutions.
• While users retain ownership of the text they input, they grant us a limited license to process this data solely to provide the requested services.
• Commercial use of generated audio is permitted only if the user holds the appropriate rights to the underlying content and complies with all legal standards.

Subscription & Billing

• Certain services are provided on a paid subscription basis. By selecting a plan, you agree to the associated fees and billing cycles.
• Subscription prices may be subject to change, with updates communicated to users in advance.
• Applicable taxes may be added to your total depending on your legal jurisdiction.
• Failure to maintain timely payments may result in the immediate interruption or termination of your service access.
• All payment transactions are processed through verified, secure third-party financial providers.

Refund & Cancellation

• Our refund and cancellation policies are governed by separate documents, named Refund & Cancellation Policy that is available on the Aurex Coast AI Solutions dashboard.
• Due to the immediate digital nature of AI-generated content and processing, certain purchases may be deemed non-refundable once generation has commenced.

API Usage

• Users provided with API access must keep their keys confidential and secure at all times.
• Reselling our API access or providing unauthorized third-party admission is strictly prohibited.
• We implement rate-limiting to ensure platform stability; excessive or abusive usage may result in temporary or permanent suspension.
• We may revoke the access at our discretion for the same.

Data Privacy

• Your use of the services is strictly governed by our Privacy Policy and Data Usage Policy.
• By using our services, you acknowledge that your input data is processed through our cloud infrastructure to generate the desired outputs.

Compliance with Laws

• Users must adhere to all Ghanaian laws, including data protection regulations and anti-fraud statutes.
• International copyright and export control laws must be respected when using our AI tools across borders.

Anti-Fraud & AML Compliance

• We employ proactive measures to monitor and prevent financial fraud and anti-money laundering (AML) activities.
• We reserve the right to restrict transactions, verify user identities, and cooperate with law enforcement agencies when necessary.
• We retain the right to suspend accounts that involve into unlawful activities.

Limitation of Liability

• Aurex Coast AI Solutions is not liable for indirect damages, lost profits, data loss, or business interruptions.
• We are not responsible for AI-generated inaccuracies or the misuse of content by third parties.
• Usage of the platform is entirely at the user’s own risk.

Disclaimer of Warranties

• Our services are provided on an “AS IS” and “AS AVAILABLE” basis.
• We do not guarantee that our services will be error-free, uninterrupted, or perfectly accurate at all times.

Termination

• We reserve the right to terminate accounts that violate our terms, engage in fraud, or compromise our security.
• Users have the right to cease using our services at any time.

Indemnification

• Users agree to indemnify and hold Aurex Coast AI Solutions harmless from any legal claims, damages, or expenses arising from their content or misuse of our tools.

Governing Law

• These Terms are governed by the laws of Ghana.
• All legal disputes fall under the jurisdiction of Ghanaian courts.

Changes to Terms

• We reserve the right to update these terms.
• Continued use of our services following an update constitutes legal acceptance of the revised terms.

Contact Us

Reach out to Aurex Coast AI Solutions for any inquiries regarding our privacy standards.

Support Email: support@aurexcoastai.com 

Corporate Headquarters:
GS-0069-4305 , NII DANYINA-NSE, NEAR ETERNAL NURSING &

HOMECARE,CHOICE-WEIJA, ACCRA, GHANA